Category: Consumer rights

Consumer rights are the rights of individuals to receive fair and just treatment from businesses and other organizations that provide goods and services. These rights are codified in laws, regulations, and other legal documents. Consumer rights include the right to safety, the right to be informed, the right to choose, the right to be heard, the right to seek redress, and the right to consumer education.

Safety: Consumers have the right to expect that the products they purchase are safe for their intended use

↪ I’ve got a beef with my wellingtons warranty – are my boots still under guarantee? 2 years ago
↪ I received a £100 parking charge even though we’d used the JustPark app 2 years ago
↪ O2 sent me a £150 phone bill for a call – after just one ring 2 years ago
↪ Car insurance error took cost to more than £2,000 2 years ago
↪ Google listed my restaurant’s number as its British HQ 2 years ago
↪ Insurance won’t pay my stolen bike claim because the lock was stolen, too 2 years ago
↪ Hyundai wants £6,300 from driver forced to end lease 2 years ago
↪ My abusive ex-partner won’t let me sell my home or buy him out 2 years ago
↪ Uber Eats has failed to deliver after a £19,000 fraud 2 years ago
↪ Debt collectors are chasing my 84-year-old mother over a water bill 2 years ago