Category: Consumer rights

Consumer rights are the rights of individuals to receive fair and just treatment from businesses and other organizations that provide goods and services. These rights are codified in laws, regulations, and other legal documents. Consumer rights include the right to safety, the right to be informed, the right to choose, the right to be heard, the right to seek redress, and the right to consumer education.

Safety: Consumers have the right to expect that the products they purchase are safe for their intended use

↪ Dartford Crossing charge firm told me not to pay, but still fined me £2,230 2 years ago
↪ Wimbledon’s service was at fault over ticket name change 2 years ago
↪ Sparks fly as M&S says no to a plastic loyalty card 2 years ago
↪ Car insurer charged £40 to cancel learner driver policy 2 years ago
↪ Virgin Media charges for extra channels that I can’t cancel 2 years ago